If you recently updated the app or macOS, a plug-in or enhancement you installed may no longer be compatible.ĭiagnose problems with your Mac to learn whether the hardware you installed, such as additional memory, is incompatible, improperly installed or defective. Restart your Mac by choosing Apple menu > Restart. If the app quit, reopen it by clicking Reopen in the dialogue that appears. Uninstall any app plug-ins or enhancements from other manufacturers. If the app is frozen and unresponsive, choose Apple menu > Force Quit, select the app in the dialogue that appears, then click Force Quit. They may not be compatible with your version of macOS. There may be a problem with the original file.ĭisconnect any peripheral devices you just connected (for example, a printer). Restart your Mac by choosing Apple menu > Restart.Ĭheck the app’s documentation to see whether it’s compatible with your version of macOS. If the app is frozen and unresponsive, choose Apple menu > Force Quit, select the app in the dialogue that appears, then click Force Quit. When an app on your Mac stops working, try these suggestions. If an app freezes or quits unexpectedly on Mac:.
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